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Frequently asked questions

Is it Online or Offline software?
Easy Gym Software is 100% online software. We don’t deal in offline technologies.
Is it integrated with biometric devices?
Yes, it can be integrated with multiple biometric devices. Our software is friendly with ZKtecho devices. Biometric need to be purchased from domestic buyers only but integration is free. Click here to see recommended bio metric vendor: Company website
Can Easy Gym software be customized?
Yes, Easy Gym software can be customized. Our teams will customize the software to make fit for your business needs because we believe business has some USP’s and different ways of working.
Are there any charges for integration of SMS/Email?
It is recommended for you to purchase SMS service from your domestic vendor. Integration of SMS/Email services is free of cost. You have to provide us API from your domestic vendor.
Can you migrate old data or upload data in your Easy Gym Software?
Yes, your data can be migrated or uploaded in Easy Gym Software by our backend team. This service is totally free.
Can we do group classes integration with our website?
Easy gym software comes in built-in Iframe that can be integrated with any kind of website developed in any framework and any language. Group class integration will allow your clients to book group classes and it will be secured with login and OTP system.
Can we integrate Enquiry /Contact form with Easy Gym Software?
Easy gym software comes in built-in Iframe that can be integrated with any kind of website developed in any framework and any language.
Can Easy Gym software be integrated with accounting software?
No, it cannot be integrated with any third party software. But we can customize reports as per the recommended format of your third party accounting software. So that you can upload the reports exported from easy gym software directly to your accounting software.
Any limitation of a number of clients or users?
In Easy gym software, we don’t have any kind of limit on data. You can create as many numbers of clients or users as you want.
What are your protocols for multiple branches?
You need to subscribe separate or dedicated copies of easy gym software for your branches but in case of 3 or more branches we will provide you with a super-admin through which you moderate, analyze and take reports of daily working, collections, clients and many more things.
What is the procedure to purchase the Easy Gym Software?
We prefer you to see our demo and after the payment, we will be asking you for your business details and logo so that we can put your branding on your copy of Easy gym software. Within 24 working hours, we will send you to secure Easy gym software link along with subscribing, data security and annual maintenance agreement and terms & conditions. Once you received this email you can start using Easy gym software.
Why AMC and what is included in AMC?
Easy gym software is web-based software which runs on cloud server which has reoccurring cost to our company. Also, we provide 365 days service like training, support and upgrades. That is why every client has to pay annual maintenance cost. By paying AMC, you get support also we keep on updating the software with new features and needs of fitness industry business management. So that your business management software stays up to date and you never feel outdated.
Is my data secured or can we take data out of Easy gym software?
13DesignStreet believes in transparent business. Easy gym software you can export your data through admin pane login anytime. Also, our backend team maintains a backup of data every weekend which will be provided to you agreement when you subscribe Easy gym software.
13DesignStreet believes in transparent business. In Easy gym software you can export your data through admin panel login anytime. Also, our backend team maintains backup of data every weekend which will be provided to you in agreement when you subscribe Easy gym software.
What is the training process for Easy gym software?
We have dedicated training team who will help you and your team to understand and learn using Easy gym software via screen sharing application or video calling. Training will be free for 365 days of the year.